Shipping policy

Shipping Policy

At EasyOrtho Exclusive, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

• Orders are processed within 1 business day 
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Delivery within Egypt typically takes 1–5 business days, depending on your location.
• Delivery times may vary during peak seasons or due to circumstances beyond our control.

Shipping Charges

• Free shipping on all orders above 4,000 EGP.
• Shipping fees are calculated at checkout based on the delivery location.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (when available) so you can monitor your shipment.

Delivery Delays

While we strive to meet our estimated delivery times, unexpected delays caused by courier services, weather conditions, or other unforeseen circumstances may occur.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before completing your order. EasyOrtho Exclusive is not responsible for delays or failed deliveries due to incorrect information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your shipment. Include your order number and photos (if applicable) so we can resolve the issue promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.

Easyortho1@gmail.com

+201066353191